Terms & Conditions
TERMS & CONDITIONS
TERMS & APPLICABILITY
The terms & conditions are applicable to all agreements and orders of MyK. BV, except when MyK. BV has agreed to other conditions in writing.
Adjusted agreements are not applicable for future transactions.
By placing an order and accepting the offer you are automatically in agreement with these terms and conditions.
PRICES & COSTS
All prices mentioned on the website of MyK. BV include 21% tax.
Shipping with destination address in the Netherlands is free.
For shipping abroad the costs are mentioned in the overview at Shipping & Returns at the bottom of the website.
If you order more than one product shipping costs will remain the same.
As long as the agreement has not been set yet, MyK. BV is free to change the prices and further conditions.
MyK. BV aims to ship all orders that are in stock within 1-2 days.
If a product has a longer delivery time or is (temporarily) not deliverable this will be mentioned in the shop for each specific article.
MyK. BV is not responsible for delays caused by the courier.
MyK. BV is also not liable for whatever damage that might occur as a consequence to not delivering in time.
MyK. BV takes great care of the sending and receiving of ordered products. Never the less it can happen that an order is not sent or incomplete. You need to report this within 7 days after you have received the product. The delivery shall eventually be completed or sent again by MyK. BV.
The agreement for buying and selling is realized the moment that you accept and comply with the general terms & conditions of MyK. BV. As long as the agreement is not confirmed by mail the customer has the right to cancel the agreement.
The due payment can be made by iDEAL and Paypal.
All payments are handled by Mollie; our payment provider.
RECLAMATIONS AND RETURNS
We do the best we can to deliver a perfect product. MyK. BV advises to check the delivered products immediately after receiving them. In case the ordered products do not satisfy your expectations, do not hesitate to contact us by mail in order to inform us about it.
MyK. BV will try to solve the problem or complaint together with you.
In case that MyK. BV has not received a written complaint within 7 days after the reception of the product, MyK. BV assumes that the products has been delivered correctly and in good state.
You have the right to return the products delivered by MyK. BV within 14 days.
Within the approval period of 14 days you are obliged to take great care of the product and the packaging. You are only allowed to unpack and use the product as far as necessary to test whether it satisfies you and you would like to keep it.
You may return the products in the original packaging within these 14 days, attaching a copy of the bill.
Costs for return shipments are to be paid by the customer.
In case that the products are not used and returned correctly in time and undamaged MyK. BV will refund the paid price exclusive shipping costs within 14 days.
If the products sent by MyK. BV are not returned within 14 days the agreement is valid.
MyK. BV is not liable for any damage caused by the personnel or the products of MyK. BV directly or indirectly.
MyK. BV is also not liable for any damage caused by third parties.
MyK. BV accepts no liablity for eventual damages that is caused by using MyK. products.
The liability of MyK. is always restricted to the purchase amount of the product in question.
MyK. BV is not liable for misunderstandings, delay and incorrect delivery of orders and messages, due to the use of the internet or other means of communication with MyK. BV, or between MyK. BV and third parties, unless due to intentionally acts or negligence.
In a situation of force majeure all obligations of MyK. BV will be canceled. In case that the period of force majeure takes longer than two months, it is yours and MyK. BV.’s right to cancel the agreement, without a compensation for damage. We speak of force majeure in case of strike, disturbances, import/export prohibition, or natural disasters regardless if these occur at MyK. BV or its suppliers.
MyK. BV respects the privacy of all users of the website and takes care, that the personal information that you provide us with, will be treated confidentially.
Your personal information will be used only for handling your order.
Next to handling your order we will use your information, only after your approval, for marketing means and the relationship with you as our customer.
The information will never be shared with third parties unless these have to be involved in handling your order.
For this agreement and terms & conditions Dutch law applies.
MyK. BV Visitors and postal address
E-mail: [email protected]